{"idNumber":"F22-94205","name":"Kiva Treatment Center","address":{"suggestedAddress":null,"id":null,"addressOne":"652 Shady Ln","addressTwo":"","city":"Toquerville","state":"UT","zipCode":"84774","county":null,"addressString":" 652 Shady Ln Toquerville, UT 84774","valid":true},"phone":"4355920558","type":null,"licenseType":"Residential Treatment","capacity":24,"underAgeTwoCapacity":null,"initialRegulationDate":"2022-10-25","expirationDate":"2026-10-31","conditional":false,"condExpirationDate":null,"status":"REGULATED","occQiReq":null,"licenseTypes":[{"name":"Residential Treatment","licenseExpirationDate":"2026-10-31","status":null,"totalCapacity":24,"underAgeTwoCapacity":null}],"inspections":[{"id":null,"inspectionDate":"2026-09-28","inspectionTypes":"Pre-Inspection","checklistIds":[1239946],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2026-09-03","inspectionTypes":"Announced, Annual Inspection","checklistIds":[1203163],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2026-09-03","inspectionTypes":"Announced, Annual Inspection","checklistIds":[1203163],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2026-07-16","inspectionTypes":"Investigation Inspection","checklistIds":[],"findings":[{"ruleId":26150,"ruleNumber":"R380-80-6(1)(a)-(i)","ruleDescription":"Client rights","complaintDates":null,"findingCategory":"REPEAT_CITED","noncomplianceLevel":"Moderate","correctionVerification":{"key":"MANAGER_APPROVAL","value":"Manager approval, no follow up needed","active":null},"correctionDate":"2026-07-16","cmpAmount":null,"warnCmpAmount":150.0,"correctionAction":"On 8/20/2026 the licensor verified that additional training was provided to staff to ensure that clients are free from potential harm as required by rule. ","appealDate":null,"declarativeStatement":"The provider was out of compliance with R380-80-6(1)(c) by a client being exposed to potential harm. During the inspection a staff member pushed a client off of a chair and fell on top of another client on the ground.  This is a repeat rule noncompliance as noted on 1/18/2024. ","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2026-07-16","inspectionTypes":"Investigation Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2026-06-10","inspectionTypes":"Complaint, Investigation Inspection","checklistIds":[],"findings":[{"ruleId":30150,"ruleNumber":"R380-600-7(16)(a)-(e)","ruleDescription":"Critical incidents reporting requirements","complaintDates":null,"findingCategory":"REPEAT_CITED","noncomplianceLevel":"Moderate","correctionVerification":{"key":"VERIFICATION_PENDING","value":"Follow-up required to verify compliance/maintenance","active":null},"correctionDate":"2026-06-10","cmpAmount":300.0,"warnCmpAmount":150.0,"correctionAction":"On 7/17/2026 the licensor verified that additional training was completed to ensure that critical incident reports are submitted within one business day as required by rule. ","appealDate":null,"declarativeStatement":"The provider was out of compliance with R380-600-7(16)(a) by not reporting a critical incident withing one business day. During the inspection a client was placed in a restraint and this was not reported to Licensing. This is a repeat noncompliance as noted on 5/28/2025, 2/7/2024 and 1/18/2024.","underAppeal":false},{"ruleId":25715,"ruleNumber":"R501-1-16(1)(a)-(u)","ruleDescription":"Pre-service training requirements","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"Low","correctionVerification":{"key":"MANAGER_APPROVAL","value":"Manager approval, no follow up needed","active":null},"correctionDate":"2026-06-10","cmpAmount":null,"warnCmpAmount":100.0,"correctionAction":"On 7/14/2026 the licensor verified that additional training was received to ensure that staff receive their preservice training within 30 days of hire date. ","appealDate":null,"declarativeStatement":"The provider was out of compliance with R501-1-16(1)(p) by not ensuring that a staff member received their full pre-service training within 30 days. During the inspection a staff file revealed that a staff member did not receive their appropriate use of seclusion training within 30 days. This is a repeat noncompliance as noted on 8/6/2024 and 1/11/2024. <br/>","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2026-04-23","inspectionTypes":"3rd Unannounced","checklistIds":[980771],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2026-03-12","inspectionTypes":"Complaint, Investigation Inspection","checklistIds":[],"findings":[{"ruleId":26150,"ruleNumber":"R380-80-6(1)(a)-(i)","ruleDescription":"Client rights","complaintDates":null,"findingCategory":"REPEAT_CITED","noncomplianceLevel":"High","correctionVerification":{"key":"VERIFICATION_PENDING","value":"Follow-up required to verify compliance/maintenance","active":null},"correctionDate":null,"cmpAmount":200.0,"warnCmpAmount":200.0,"correctionAction":null,"appealDate":null,"declarativeStatement":"The provider was out of compliance with R380-80-6(1)(e) by mistreating a client. During the inspection a client suffered physical harm by having a ligament torn during a restraint. This is a repeat noncompliance as noted on 1/18/2024. ","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2026-02-17","inspectionTypes":"Follow-Up Inspection, Non On-Site Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2026-02-10","inspectionTypes":"2nd Unannounced","checklistIds":[868100],"findings":[{"ruleId":25664,"ruleNumber":"R501-1-8(1)(a)-(i)","ruleDescription":"Facility and safety requirements","complaintDates":null,"findingCategory":"REPEAT_CITED","noncomplianceLevel":"Low","correctionVerification":{"key":"VERIFIED","value":"Correction Verified","active":null},"correctionDate":"2026-02-17","cmpAmount":200.0,"warnCmpAmount":100.0,"correctionAction":"On February 17, 2026 - The licensor verified that the Licensee corrected building maintaince issues and stocked bathroom with supplies as stated in rule.","appealDate":null,"declarativeStatement":"The Licensee was out of compliance with R501-1-8(1)(a) by not maintaining building and grounds so they are free from health and safety hazards. During the inspection the licensor observed building maintaince issues. This is a repeat noncompliance as noted on 11/10/25 11//7/24, 8/6/24, 1/11/24, 9/26/23. Technical assistance was provided on 9/23/25","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2025-11-10","inspectionTypes":"Unannounced, Annual Inspection","checklistIds":[747759],"findings":[{"ruleId":25664,"ruleNumber":"R501-1-8(1)(a)-(i)","ruleDescription":"Facility and safety requirements","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"Low","correctionVerification":{"key":"VERIFIED","value":"Correction Verified","active":null},"correctionDate":"2026-02-17","cmpAmount":100.0,"warnCmpAmount":100.0,"correctionAction":"On December 10, 2025- The licensor verified that the Licensee fixed maintaince issues as stated in rule.","appealDate":null,"declarativeStatement":"The Licensee was out of compliance with R501-1-8(1)(a) by not maintaining building and grounds so they are free from health and safety hazards. During the inspection the licensor observed building maintaince issues. This is a repeat noncompliance as noted on 11//7/24, 8/6/24, 1/11/24, 9/26/23. Technical assistance was provided on 9/23/25","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2025-09-23","inspectionTypes":"Announced, Annual Inspection, Pre-Inspection","checklistIds":[670257],"findings":[{"ruleId":30998,"ruleNumber":"R501-14-5(2)(a)-(b)","ruleDescription":"Application submitted within 2 weeks and applicant directly supervised","complaintDates":null,"findingCategory":"REPEAT_CITED","noncomplianceLevel":"High","correctionVerification":{"key":"MANAGER_APPROVAL","value":"Manager approval, no follow up needed","active":null},"correctionDate":"2025-09-23","cmpAmount":400.0,"warnCmpAmount":200.0,"correctionAction":"On (September 18, 2025 - The licensor verified that the Licensee had entered staff member that had a missing background check  into DACS as stated in rule.","appealDate":null,"declarativeStatement":"The Licensee was out of compliance with R501-14-5(2)(a) by not submitting a n initial background check within two weeks of hire. During the employee file inspection employee was found to not have background check submitted within 2 weeks of hire. This is a repeat noncompliance as noted on 9/26/23, 8/6/24.","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2025-09-23","inspectionTypes":"Announced, Annual Inspection","checklistIds":[670257],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2025-07-15","inspectionTypes":"Investigation Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2025-05-28","inspectionTypes":"Complaint, Investigation Inspection","checklistIds":[],"findings":[{"ruleId":30150,"ruleNumber":"R380-600-7(16)(a)-(e)","ruleDescription":"Critical incidents reporting requirements","complaintDates":null,"findingCategory":"REPEAT_CITED","noncomplianceLevel":"Moderate","correctionVerification":{"key":"MANAGER_APPROVAL","value":"Manager approval, no follow up needed","active":null},"correctionDate":"2025-05-28","cmpAmount":150.0,"warnCmpAmount":150.0,"correctionAction":"On 5/28/2025, the licensor verified that staff were trained on reporting allegations of abuse within one business day as required by rule.","appealDate":null,"declarativeStatement":"The provider was out of compliance with R380-600-7(16)(a) by not reporting an allegation of abuse within one business day. During the investigation the provider was made aware of an allegation of abuse and did not report this allegation as required by rule. This is a repeat noncompliance as noted on 2/7/2024 and 1/18/2024.","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2025-05-22","inspectionTypes":"Investigation Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2025-04-14","inspectionTypes":"3rd Unannounced","checklistIds":[645992],"findings":[{"ruleId":25674,"ruleNumber":"R501-1-8(3)","ruleDescription":"Medication and hazardous items maintenance and storage","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"Moderate","correctionVerification":{"key":"MANAGER_APPROVAL","value":"Manager approval, no follow up needed","active":null},"correctionDate":"2025-04-14","cmpAmount":null,"warnCmpAmount":150.0,"correctionAction":"On April 14, 2025 - The licensor verified that the Licensee locked up cleaning chemicals as stated in rule.","appealDate":null,"declarativeStatement":"The Licensee was out of compliance with rule R501-1-8(3) by not maintaining hazardous items with consideration of the safety and risk level of the population served. During the inspection, chemicals were not in locked cabinets when not in use.","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2025-02-10","inspectionTypes":"2nd Unannounced","checklistIds":[635649],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-12-02","inspectionTypes":"Follow-Up Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-11-07","inspectionTypes":"Unannounced, Annual Inspection","checklistIds":[622609],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-10-17","inspectionTypes":"Focus Inspection","checklistIds":[],"findings":[{"ruleId":26196,"ruleNumber":"R501-19-3(3)(a)-(j)","ruleDescription":"Supervision and ratio requirements","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"Moderate","correctionVerification":{"key":"MANAGER_APPROVAL","value":"Manager approval, no follow up needed","active":null},"correctionDate":"2024-10-17","cmpAmount":1000.0,"warnCmpAmount":150.0,"correctionAction":"On 10/17/2024 the licensor verified that additional training was given to staff on physical check-ins of clients as required by rule.","appealDate":null,"declarativeStatement":"The provider was out of compliance with this rule by not conducting line of sight check-ins every 15 mintues. During the inspection 2 clients were able to leave the facility for a period of at lest 2 hours before the absence was detected. This is a repeat noncompliance.","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2024-09-10","inspectionTypes":"Follow-Up Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-09-04","inspectionTypes":"Non On-Site Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-08-14","inspectionTypes":"Investigation Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-08-14","inspectionTypes":"Focus Inspection","checklistIds":[],"findings":[{"ruleId":26137,"ruleNumber":"R380-80-5(4)","ruleDescription":"Provider shall protect clients from abuse, prevent abuse","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"High","correctionVerification":{"key":"VERIFIED","value":"Correction Verified","active":null},"correctionDate":"2024-12-02","cmpAmount":null,"warnCmpAmount":200.0,"correctionAction":"On 10/02/2024, the licensing investigator verified the provider came into compliance by providing staff with Provider Code of Conduct training, as required by rule.","appealDate":null,"declarativeStatement":"The provider was out of compliance with this rule by a staff member harming a client and compromising the health and safety of clients. During the investigation inspection, facility video coverage documented that during an altercation between a staff member and a client, the staff member physically mistreated the client.","underAppeal":false},{"ruleId":25872,"ruleNumber":"R501-1-4(5)(a)-(l)","ruleDescription":"Congregate care behavior management policy","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"High","correctionVerification":{"key":"VERIFIED","value":"Correction Verified","active":null},"correctionDate":"2024-12-02","cmpAmount":200.0,"warnCmpAmount":200.0,"correctionAction":"On 10/02/2024, the licensing investigator verified the provider came into compliance by providing staff with Provider code of Conduct, as required by rule.","appealDate":null,"declarativeStatement":"The provider was out of compliance with this rule by a staff member failing to use behavior management techniques that are trauma-informed and that emphasize de-escalation and promote self-control. During the investigation inspection, facility video coverage documented a staff member that acted outside of the scope of their behavior management training by acting in a confrontational manner with a dysregulated client.","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2024-08-06","inspectionTypes":"Announced, Annual Inspection","checklistIds":[608643],"findings":[{"ruleId":25752,"ruleNumber":"R501-1-15(4)","ruleDescription":"Residential program unsupervised staff requirements","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"High","correctionVerification":{"key":"MANAGER_APPROVAL","value":"Manager approval, no follow up needed","active":null},"correctionDate":"2024-08-06","cmpAmount":400.0,"warnCmpAmount":200.0,"correctionAction":"8/6/24 - The licensor verified that the provider entered the 2 individuals into dacs as stated in rule.","appealDate":null,"declarativeStatement":"The provider was out of compliance with this rule by allowing a direct care staff to work\nunsupervised before they have an approved background clearance. During the inspection on 8/6/24, the licensor observed that 2 staff members didn't have background checks prior to working unsupervised.","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2024-08-06","inspectionTypes":"Complaint, Investigation Inspection","checklistIds":[608643],"findings":[{"ruleId":26573,"ruleNumber":"R501-14-5(2)(a)-(f)","ruleDescription":"Submitting application for an initial background screening","complaintDates":"08/06/2024","findingCategory":"REPEAT_CITED","noncomplianceLevel":"Extreme","correctionVerification":{"key":"VERIFIED","value":"Correction Verified","active":null},"correctionDate":"2024-09-10","cmpAmount":1000.0,"warnCmpAmount":500.0,"correctionAction":"On 09/10/2024, the licensor verified the provider came into compliance by not allowing a staff with a denied background screening to work with client and client records, as required by rule.","appealDate":null,"declarativeStatement":"The provider was out of compliance with this rule by allowing 2 staff members whose background screening applications were denied to have access to clients. During an investigation inspection, provider documentation and staff interviews verified that 2 staff members with ineligible background screenings had been working with clients. This is a repeat noncompliance.","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2024-04-23","inspectionTypes":"3rd Unannounced","checklistIds":[592234],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-04-10","inspectionTypes":"Investigation Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-04-10","inspectionTypes":"Investigation Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-02-27","inspectionTypes":"Follow-Up Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-02-07","inspectionTypes":"Follow-Up Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-02-07","inspectionTypes":"Investigation Inspection","checklistIds":[],"findings":[],"underAppeal":false},{"id":null,"inspectionDate":"2024-02-07","inspectionTypes":"Focus Inspection","checklistIds":[],"findings":[{"ruleId":25534,"ruleNumber":"R380-600-7(16)(a)-(d)","ruleDescription":"Critical incidents reporting requirements","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"Moderate","correctionVerification":{"key":"MANAGER_APPROVAL","value":"Manager approval, no follow up needed","active":null},"correctionDate":null,"cmpAmount":0.0,"warnCmpAmount":150.0,"correctionAction":null,"appealDate":null,"declarativeStatement":"The provider was out of compliance with this rule by failing to report a physical restraint incident to the Office of Licensing within one business day. During an inspection, it was observed that a physical restraint incident occurred on 01/26/2024 and was submitted by the provider to the Office of Licensing on 02/01/2024. This is a repeat noncompliance.","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2024-01-18","inspectionTypes":"Focus Inspection","checklistIds":[],"findings":[{"ruleId":21030,"ruleNumber":"R495-876-6(1)(a)-(g)","ruleDescription":"Client rights","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"High","correctionVerification":{"key":"VERIFIED","value":"Correction Verified","active":null},"correctionDate":"2024-02-27","cmpAmount":0.0,"warnCmpAmount":200.0,"correctionAction":"On 02/27/2024, this licensing investigator verified the provider came into compliance, as required by rule, by conducting provider code of conduct training with the staff involved in these incidents","appealDate":null,"declarativeStatement":"The provider was out of compliance with this rule by failing to report multiple allegations of verbal and physical abuse to the applicable investigative agencies. During the investigation inspection, interviews disclosed allegations of verbal and physical abuse by staff members. Some provider staff were aware of these allegations and conducted an internal investigation and did not report the allegations to the applicable investigative agencies.","underAppeal":false},{"ruleId":21030,"ruleNumber":"R495-876-6(1)(a)-(g)","ruleDescription":"Client rights","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"High","correctionVerification":{"key":"VERIFIED","value":"Correction Verified","active":null},"correctionDate":"2024-02-27","cmpAmount":0.0,"warnCmpAmount":200.0,"correctionAction":"On 02/27/2024, this licensing investigator verified the provider came into compliance, as required by rule, by conducting provider code of conduct training with the staff involved in these noncompliances.","appealDate":null,"declarativeStatement":"The provider was out of compliance with this rule on 2 separate occasions by;\n1. Multiple staff members failing to treat clients with dignity . During the investigation inspection, multiple interviews disclosed that staff yell at, swear at, and make belittling comments to some clients. During the investigation inspection, interviews substantiated that some staff members yell at and antagonize clients. It was reported that some staff members tell clients to “shut the fuck up”, \n2. A staff member causing potential harm and acts of violence. During an investigation inspection, multiple interviews substantiated that a staff member made verbal threats to a client and punched a hole in a hallway wall.","underAppeal":false},{"ruleId":25872,"ruleNumber":"R501-1-4(5)(a)-(l)","ruleDescription":"Congregate care behavior management policy","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"High","correctionVerification":{"key":"VERIFIED","value":"Correction Verified","active":null},"correctionDate":"2024-02-27","cmpAmount":0.0,"warnCmpAmount":200.0,"correctionAction":"On 02/27/2024, this licensing investigator verified the provider came into compliance, as required by rule, by conducting behavior management training with the staff involved in the noncompliances.","appealDate":null,"declarativeStatement":"The provider was out of compliance with this rule on 3 separate occasions by:\n\n1. Failing to defer to the least restrictive method of behavior management available to control a situation and using behavior management techniques that were not trauma-informed and appropriate for the client’s behavior. During the investigation inspection, multiple interviews disclosed  that 2 staff members conducted physical restraints on 2 clients that were not a danger to themselves or others. It was disclosed that the physical restraints were unnecessary, overly aggressive, and caused the clients undue physical discomfort and pain.\n2. Staff members using an unnecessary physical restraint that caused the client undue physical discomfort and pain. During the investigation inspection, interviews and provider documentation substantiated that a client was placed in an unnecessary restraint for choosing to sleep on the floor.\n3. Staff members using an unnecessary restraint on a client that caused a client undue physical discomfort and pain. During the investigation inspection, interviews substantiated that some staff members consistently use pain compliance techniques when conducting physical restraints on clients that are not an immediate harm to themselves or others.","underAppeal":false}],"underAppeal":false},{"id":null,"inspectionDate":"2024-01-11","inspectionTypes":"2nd Unannounced","checklistIds":[574169],"findings":[{"ruleId":25752,"ruleNumber":"R501-1-15(4)","ruleDescription":"Residential program unsupervised staff requirements","complaintDates":null,"findingCategory":"CITED","noncomplianceLevel":"High","correctionVerification":{"key":"VERIFIED","value":"Correction Verified","active":null},"correctionDate":"2024-02-07","cmpAmount":null,"warnCmpAmount":200.0,"correctionAction":"2/7/24 - The licensor verified that the provider was providing supervision for staff that required supervision as stated in rule.","appealDate":null,"declarativeStatement":"The provider was out of compliance with this rule by not supervising staff with an unapproved background check. During the inspection the licensor observed that a staff member requiring supervision was working with clients unsupervised.","underAppeal":false}],"underAppeal":false}],"dcount":0,"icount":0,"ccount":0,"specialties":"Congregate Care","cmsCertNumber":null}